Rocky Mountain Credit Union in 90 West Madison Avenue

Customer Reviews about Rocky Mountain Credit Union:

• ★ ☆ ☆ ☆ ☆
  WORST BANK EVER! Never have had a problem with a bank until I banked with Rocky Mountain Credit Union & I'm usually not one to leave bad reviews or complain. They will screw up and you have to call a million times just to speak to the person you need to speak to to get the issue resolved. Countless hours I spent trying to get somewhere to not get anywhere. Finally, I had to contact the vice president and he handled the issue. Sad it had to get that far! What a PAIN!
  By Keshia Slater, February 04, 2017
• ★ ★ ★ ★ ★
  Love Rocky Mountain Credit Union - they have always been easy to work with and I have been very pleased with their services!
  By Montana Cow Horse-Manship, October 07, 2016
• ★ ★ ★ ☆ ☆
  I went in for a notary, which is $5. I asked if I needed cash and was told no, credit cards are fine. So I paid the $5 fee with my credit card, but later found out that a $10 cash-advance fee was tacked on. I called to inquire and was told that those transactions are treated as cash advances. Had I been told this upfront, I would have simply gone out to the ATM to get cash (which I offered to do) and paid 1/3 the price. The customer service rep was not sympathetic, and did not offer to refund my money. Consumer beware. IN RESPONSE: I was told that a credit card could be used as payment, but not that it would be run as a cash advance. A credit union employee should have let me know this, as they should have known that credit card companies tack on a fee for this. It tripled the charge for the service.
  By Josh Bergan, October 06, 2016

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